Proud to provide NHS services to our local community
WE ARE AWARE OF PROBLEMS THAT PATIENTS HAVE EXPERIENCED SINCE OUR MERGE WITH BRIMPTON HOUSE ON THE 10TH JULY 2019. WE ALWAYS TRY TO PROVIDE A GOOD SERVICE TO ALL OUR PATIENTS. THERE WILL BE CHANGES. WE HOPE OUR PATIENTS WILL AGREE ALL CHANGES WILL BE FOR THE BETTER. ALL ISSUES AROUND PRESCRIPTIONS, NEW ARRANGEMENTS FOR BLOOD TESTS FOR PATIENTS UNDER 65 AND COMPLAINTS WE HAVE RECEIVED THROUGH THE WEBSITE AND EMAILS WILL BE ADDRESSED IN DUE COURSE.
PLEASE ACCEPT OUR APOLOGIES FOR ANY INCONVENIENCE CAUSED AND BE ASSURED WE ARE DEALING WITH THESE ISSUES AS QUICKLY AS WE CAN.
- CLINICAL PHARMACISTS TO HELP WITH PRESCRIPTION WORKLOAD, TO INCLUDE PRESCRIPTION QUERIES AND MEDICATION REVIEWS
- MSK SERVICE (MUSCULOSKELETAL, INCLUDES INJURIES AND DISEASES AFFECTING THE MUSCLES, BONES AND JOINTS OF THE LIMBS AND SPINE) TO BE HELD FROM THE KELVEDON HUB (PREVIOUSLY KNOWN AS THE BRIMPTON SITE) TOGETHER WITH OTHER SERVICES SUCH AS FLU CLINICS, DEMENTIA CAFE AND YOUNG CARERS GROUPS. MORE INFORMATION WILL BE SHOWN ON THIS WEBSITE AND ON POSTERS AND LEAFLETS IN THE SURGERY QWHEN THE SERVICES ARE DUE TO START.
- NEW TELEPHONE SYSTEM, TO INCLUDE CALL RECORDING, CALL QUEUING AND DEDICATED LINES FOR PRESCRIPTIONS, TO CANCEL AN APPOINTMENT, RESULTS ETC
- NEW NURSE TEAM
- NEW RECEPTION AND ADMIN TEAM
- NEW PATIENT PARTICIPATION GROUP - IF YOU WANT YOUR SAY AND TO BE OPARTY OF THE FUTURE OF THE PRACTICE WHY NOT JOIN - ASK AT RECEPTION FOR MORE DETAILS.
LOUISE ROBINSON - OPERATIONS MANAGER
We want to keep your local surgery, just that, local...
But with better resources to help meet the changing needs of all our patients
Some of the more frequently asked questions around the merger. Read here Questions
Please note that on the following dates the surgery will be closed from 12.30hrs for staff training - if medical assistance is required during these periods please contact NHS 111
Tuesday 12th November 2019
Wednesday 11th December 2019
Tuesday 11th February 2020
Wednesday 11th March 2020
Briefing for patients: More appointments for GP services in the evenings, at weekends and bank holidays in your area
Updated October 2019
From 1 August 2018, your local NHS is introducing a wider range of times when most people living in Braintree Town, Chelmsford, Silver End and parts of the Colne Valley can get appointments at a GP practice.
Mid Essex Clinical Commissioning Group (CCG) is pleased to announce the local roll-out of national plans, called Extended Access, for appointments into the evening, at weekends and at bank holidays. Extended Access will allow people who might not be able to get to their GP surgery during normal ‘working hours’ to see nurse practitioners, GPs and healthcare assistants at other times.
The CCG has been working with GPs at Elizabeth Courtauld Surgery in Halstead and North Chelmsford Health Centre in Springfield, Chelmsford, to introduce appointments between at those two locations to patients registered at most practices in Braintree, Chelmsford, and the Colne Valley area from 1 August.
This is the start of a phased launch, with other parts of mid Essex getting Extended Access appointments in the autumn. Due to IT systems that differ from those at the Extended Access centres, people registered at Blandford House in Braintree or, in the Colne Valley, Brimpton House, Hilton House, the Castle Surgery or Coggeshall Surgery will not be able to book Extended Access appointments until 1 October.
From that date, appointments will also be available from two further hubs – Longfield Medical Centre in Maldon and another in the Braintree area currently being finalised. There should be no impact on appointments for patients registered at the practices offering Extended Access appointments due to the planning and extra resourcing for the project.
People wanting an Extended Access appointment book it through their own practice as they would any other appointment. Please note, these are not walk-in appointments – all appointments should be booked in advance, either online or through a person’s own GP practice. Appointment will be with the most appropriate clinician for their condition, which may be a nurse practitioner, paramedic, GP or other healthcare professional and may not be at your usual surgery.
Kelvedon and Feering Health Centre
Dr Hilary Ramsay (f) holds surgeries on Four days of each week Monday, Tuesday Wednesday and Thursday
Lesley Hicks (f) Advanced Nurse Practitioner normal working days are Tuesday & Thursday of each week
Patients can see any of the doctors by making an appointment by telephone, online or in person at reception. Home visits are done by the ‘on-call’ doctor for that day.
As well as the usual services of Practice Nurse, District Nurse, Health Visitor and Midwife, we have Phlebotomists to take blood samples.
We aim to provide friendly, 'person-centred' medicine, combining the best of old and new ideas. We wish to provide high quality care for all our patients and pride ourselves on the courtesy and efficiency of our staff.
(Site updated 13/10/2019)